Support

Contact us

Need help, have feedback, or found a count that came out wrong? Email our team directly, or in the app tap Settings → Email support, which adds your app version and device for us:

If you can, attach the CSV of the count you’re asking about. It helps us see exactly what you see.

Common questions

How do I add my bottles?

Go to Inventory and tap Import inventory CSV to bring in your list with item IDs, names, sizes and shelves. You can also add bottles one at a time, take a photo of each label, or scan a barcode to add one.

How do I count by voice?

Start a count, then tap Speak the count and say the quantity, for example “three”, “two and a half” or “two full, point six open”. Check the number shown, then confirm it. Voice counting needs a device that supports Apple’s on-device speech recognition in English (US). You can always count by touch instead.

Why does voice counting not work on my device?

Bar Stocktake only uses on-device speech recognition, so your voice never leaves your device. Some older devices don’t support it. Make sure microphone and speech recognition are allowed in Settings → Privacy & Security on your iPhone or iPad.

How do I share a finished count?

Open the count from History and export it as a CSV. Send it by email, Messages or AirDrop, or save it to Files for your spreadsheet.

How do I move my data to a new phone?

In the app, tap Settings → Backups → Save a backup, and save the file to Files or iCloud Drive. On the new device, choose Restore from a backup. Restoring replaces the bottle list and counts on that device.

Do I need an account?

No. Bar Stocktake has no accounts. Your bottle list and counts are stored only on your device.

What does Bar Stocktake Pro add?

The demo bar and your first stocktake are free. Pro lets you start as many stocktakes as you need and export every count as a CSV.

I bought Bar Stocktake Pro but it’s not showing.

In the app, tap Settings → Restore purchases. Make sure you’re signed in with the same Apple ID you used to buy it.

How do I cancel my subscription?

Go to Settings → your name → Subscriptions on your iPhone or iPad. Refunds are handled by Apple at reportaproblem.apple.com.